Terms of service

Overview

Welcome to Pet Society. The terms “we”, “us” and “our” refer to Pet Society. Pet Society operates this store and website, including all related information, content, features, tools, products, and services, to provide you (the customer) with a curated shopping experience (the “Service”). Pet Society is powered by Shopify, which enables us to provide the Service to you.

The following Terms of Service, together with any policies referenced herein (collectively, the “Terms”), set out your rights and responsibilities when using the Service.

Please read these Terms carefully, as they contain important information about your legal rights, including disclaimers and limitations of liability.

By accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use or access the Service.


Section 1 – Access and Accounts

By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction, or that you have given consent for any minor dependents to use this Service.

To use the Service, you may be required to provide certain information such as your email address, billing details, payment information, and shipping address. You represent that all information provided is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account and for all activities under your account. You may not transfer or assign your account to others.


Section 2 – Products

We strive to display products as accurately as possible. However, due to differences in devices and settings, actual colors and appearance may vary.

We do not guarantee that products will meet your expectations or exactly match what is shown online.

Product descriptions may change at any time without notice. We reserve the right to discontinue any product or limit quantities by region or customer.


Section 3 – Orders

When you place an order, you are making an offer to purchase. Pet Society reserves the right to accept or reject any order.

An order is only accepted after payment has been processed. Once accepted, cancellation may not be possible.

If we modify or cancel your order, we will attempt to notify you via email or phone.

Purchases are subject to our Refund Policy.

You agree that purchases are for personal use only, not for resale or export.


Section 4 – Pricing and Billing

Prices and promotions may change without notice. Prices shown at checkout will apply.

Prices do not include taxes, shipping, or import fees unless stated otherwise.

You agree to provide accurate billing and payment information and keep it updated.

You confirm:

  1. Your payment information is accurate
  2. You are authorized to use the payment method
  3. Charges will be honored
  4. You will pay all applicable fees and taxes

Section 5 – Shipping and Delivery

We are not responsible for shipping delays. Delivery times are estimates only.

Once products are handed to the carrier, risk of loss transfers to you.


Section 6 – Intellectual Property

All content on the Service (text, images, logos, videos, etc.) is owned by Pet Society or its licensors and protected by law.

You may only use the Service for personal, non-commercial purposes. Unauthorized use is prohibited.

All trademarks belong to their respective owners.


Section 7 – Optional Tools

We may provide access to third-party tools “as is” without warranties.

We are not responsible for any issues arising from your use of such tools.


Section 8 – Third-Party Links

Our Service may include links to third-party websites.

We are not responsible for their content, accuracy, or any damages arising from their use.


Section 9 – Relationship with Shopify

Pet Society is powered by Shopify, but all transactions are directly between you and Pet Society.

Shopify is not responsible for any transactions, damages, or claims.


Section 10 – Privacy Policy

Your personal information is governed by our Privacy Policy and Shopify’s Privacy Policy.

By using the Service, you consent to data processing, including international transfers.


Section 11 – Feedback

Any feedback you provide may be used by us freely without compensation.

You confirm that your feedback does not violate any third-party rights.

We may remove inappropriate content at our discretion.


Section 12 – Errors and Omissions

We reserve the right to correct errors and update information at any time without notice.


Section 13 – Prohibited Uses

You may not use the Service for:

  • Illegal activities
  • Violating laws or rights
  • Harassment or abuse
  • Spreading false information
  • Spam or malicious activity

Violation may result in account termination.


Section 14 – Agents

If automated tools (agents) are used:

  • They must identify themselves
  • They must not mimic humans
  • They must follow all rules

We may restrict such access.


Section 15 – Termination

We may terminate your access at any time.

Certain provisions will survive termination.


Section 16 – Disclaimer

The Service is provided “as is” without warranties.

We do not guarantee uninterrupted or error-free service.


Section 17 – Limitation of Liability

To the maximum extent permitted by law, we are not liable for any damages, including loss of profits, data, or revenue.


Section 18 – Indemnification

You agree to indemnify and hold us harmless from any claims resulting from your use of the Service or violation of these Terms.


Section 19 – Severability

If any provision is invalid, the rest remain enforceable.


Section 20 – Entire Agreement

These Terms constitute the full agreement between you and us.


Section 21 – Assignment

You may not transfer your rights under these Terms. We may do so freely.


Section 22 – Governing Law

These Terms are governed by the laws of the jurisdiction where Pet Society is based.


Section 23 – Headings

Headings are for convenience only.


Section 24 – Changes to Terms

We may update these Terms at any time. Continued use means acceptance.


Section 25 – Contact Information

If you have any questions, please contact us at:
tanchenghao311@gmail.com